Welcome Back Promise

The restaurant industry has an outstanding track record of protecting employees and guests. To ensure everyone’s safety as we welcome you back into our dining rooms, we ask that we make the following promises to each other:

Our Promise to You


  • We will continue to be a leader in safe sanitation practices with a Serv-Safe certified manager at every restaurant
  • Every staff member will wear a face coverings at all times
  • Each team members will complete a health survey prior to their shift
  • Hand sanitizer stations will be available upon entry and exit
  • All tables and chairs will be cleaned and sanitized after every use
  • We have installed plexiglass shields in our drive-thru windows and front counters for the safety of our guests and employees

Your Promise to Us


  • You will wear a face covering when entering, exiting, or moving about the building. You do not need to wear a face covering while seated and eating or drinking at your table
  • You will follow and maintain applicable social distancing recommendations
  • If you have been exposed to COVID-19 recently or have symptoms of COVID-19 (including a fever, cough, or shortness of breath), please help us keep everyone safe by using our contactless delivery or carry out options
  • If you have any questions about our Welcome Back Promise, please ask for a manager who will be happy to answer any questions you may have

With guidance from the CDC, state and local health departments and officials, restaurant owners and operators are making the commitments above to earn your trust during this COVID-19 recovery period. When customers see this promise, they can be certain that the restaurant is taking all necessary steps to protect their customers and employees and shows its commitment to playing a leadership role in protecting our communities. For more info, visit www.mytwisters.com.